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Family Health America...
Documented Member Satisfaction.
Family Health America's network chiropractors provide outstanding patient care.
Consistently, 85-90% of patients rate the treatment delivered by their FHA
chiropractor as "good" to "excellent." FHA's outstanding level of patient
satisfaction far exceeds the patient satisfaction averages of health plans accredited by the National Committee on Quality Assurance (NCQA).
Family Health America surveys its insured patients on a regular basis. FHA surveys 100% of patients under its capitated plans on a quarterly basis. Areas examined include the type of injury, the ease of setting an appointment, waiting time, cleanliness of office facilities and degree of recovery.
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